About Us

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WELCOME

Online Shopping in India

The trend of shopping online in India is increasing at an exponential rate.ShopdealClue.com, an online shopping company is one stop destination for all your electronics, and computing needs.

Shopping on ShopdealClue.com

Shopdealclue  is here to set you free from the hassles of endless trips to the malls, getting stuck in the traffic and long queues at the billing or cash counters. Whether you want to buy a birthday, anniversary or any other gift for your friends, family, beloved or pamper yourself with a lovely gadget or computer/ mobile accessory. All you need to do is just log on to Shopdealclue.com, browse through the products available and order the ones catering to your needs. You can shop from the comfort of your home and the products will be delivered to you right at your doorstep, through our trusted logistics partner.

Shop with a Smile

Shopdealclue.com believes that whenever someone shops online, he/she should shop with a smile. Whether you are shopping for an laptop adaptor or a LED TV, we treasure a varied product range starting from LED TV’s, computing devices, computer and mobile accessories and the list goes  on. Our online store features deals and discounts that will not only save your money, but also make you ‘Shop with a Smile’

Delightful and Safe Shopping Every Time

People are becoming more inclined towards online shopping sites and keeping this in mind, Shopdealclue.com showcases products of customers’ interest, and has tied-up with major Indian and international brands. We strive to offer you an ultimate experience of online shopping with quick delivery of products with easy exchange & return policy. Net Banking to payment via Debit Card or Credit Card with easy EMI facility, all our payment options are safe and secured. Shopdealclue.com is one such online shopping sites in India, which aims to ease the online shopping experience for customers and make it hassle-free.

Return Policy

  1. ShopDealClue Return Policy

All products sold on ShopdealClue.com are brand new except the refurbished products. We offer easy replacement for all products sold on ShopdealClue.com.com, under certain conditions, mentioned below:

(a) In case of any manufacturing defect, customers may notify us within 72 hours from the delivery. However, in case of transit damages, the issue has to be reported within 48 hours. After which we may not be able to accept the complaint.

(b) We may ask you to share the images of the product and the internal & external packaging material.

(c) Once we agree to replace, then we will replace the defective/damaged product with a brand new product at no extra cost.

(d) ShopdealClue.com will try to replace the specific product ordered. However, the company reserves the right to offer an alternate product in case the product is Out of Stock or Discontinued by the manufacturer.

(e) Damages due to normal wear & tear and negligence on part of the customer is not returnable at all.

  1. When are returns not possible?

There are certain scenarios where it is difficult for us to support returns, which are:

(a) If the return request is made outside the specified time frame.

(b) Items that are returned without original packaging, freebies or accessories.

(c) If the product is damaged because of use or the product is not in the same condition in which you had received it.

(d) Defective products which are covered under the manufacturer’s warranty.

(e) Any consumable item which has been installed or used.

(f) Products that may/have been tampered or products with missing serial numbers.

Following are the terms and conditions for return/replacement:

(a) Products must be in their original condition.

(b) Brand packaging should be intact. Do not paste anything or use any adhesive based tape on the original packaging. If needed, you may put it in a plastic bag and then stick over it.

(c) Replacements will be made basis availability of that product on the website.

(d) Brand’s policy shall apply for specific branded product. We source branded products and these products are bound by brand policies of repair, exchange, refunds and cancellations thereby binding the customer with the same.

II        I want to return a faulty/damaged product, how do proceed?

Please follow the below mentioned steps:

Ø  Click clear images of the product showing damages.

Ø  Email us the images. (info@ShopdealClue.com)

Ø  Explain the exact detail of the damage/defect and the status of the package that you received.

Ø  The complaint and the images should be sent to us within 48 hours of the delivery. Failing to do so, we will not be able to serve the claim for you.

Ø  If necessary, we will arrange a pickup of the product through our logistic partner. If we are unable to do so, we will request you to send the product back to us.

Ø  Once the product reaches us, our Quality Analysts will evaluate your returned product to ensure adherence to our Returns Guidelines(bold and anchor link to return Guidelines).

 

III.              What are ShopdealClue.com’s Returns Guideline?(bold and big)

(a) ShopdealClue.com’s Return Policy is implied only where the product has defect or damage. Cases where the wrong selection was made by the customer will be considered discretionary returns and may attract Cancellation/Restocking Charges.

(b) Customers may be asked to send the product back, in case the reverse pick up cannot be honoured due to operational restrictions. Return shipping charges will be reimbursed in the form of ShopdealClue.com store credit.

(c) ShopdealClue.com Replacement policy is applicable only on the products “sold by ShopdealClue.com” and not from any other Merchant / Seller or Marketplace. In that case,

Seller Specific Return Policy will be followed.

(d) ShopdealClue.com is not responsible for any in-transit damages, while product has been shipped by the customer. Customer is solely responsible for the damage claim from courier company

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